Privacy Policy

Last updated: March 31, 2026

1. Introduction

JP Trades LLC ("we," "us," "our"), operating as a DBA under Vitazen LLC, respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data.

2. Information We Collect

• Account Information: Name and email address provided when you create an account or subscribe to our services.
• Payment Information: Payment details are processed securely through Stripe. We do not store credit card numbers or full payment credentials on our servers.
• Usage Data: Pages visited, time spent on site, browser type, device information, and IP address — collected automatically through standard web technologies.
• Communication Data: Messages sent through our platform, Discord activity within our VIP server, and support inquiries.
• Cookies: We use essential cookies for site functionality and may use analytics cookies to understand how visitors interact with our site.

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process payments and manage subscriptions
• Send important account notifications (billing updates, access changes, service announcements)
• Improve our website, courses, and educational offerings
• Respond to support requests and inquiries

We do NOT sell, rent, or trade your personal information to third parties.

4. Third-Party Services

We use the following third-party services in the operation of our business:

• Stripe — for secure payment processing
• Discord — for our VIP community platform (subject to Discord's own privacy policy)
• We may use analytics tools (such as Google Analytics) to understand site traffic and user behavior

These third-party services have their own privacy policies and data handling practices.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Upon account deletion request, we will remove your personal data within a reasonable timeframe, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.

9. International Users

Our services are based in and operated from the United States. By using our services, you consent to the transfer, processing, and storage of your information in the United States, where data protection laws may differ from those in your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or to exercise your data rights, please contact us at support@jptrades.com.